What happens when healthcare stops focusing only on procedures and starts focusing on people? In this inspiring conversation, Dr. Kristen McCreight shares how one simple shift—putting human connection first—helped transform a struggling hospital's patient experience from the bottom of the rankings to the very top.
Kristen joins Jen Maldonado to discuss why empathy isn't just a nice quality to have—it's a leadership strategy that improves trust, communication, healing, and long-term outcomes. Together, they explore the lessons Kristen has learned as a nurse leader, educator, entrepreneur, wife, mother of five, and lifelong mentor.
Be a Guest Are you a successful business owner, entrepreneur, or professional with insights to share? Apply to be a guest at https://catchherspark.com/guest and share your expertise with a wide audience eager to learn about you...
No comments yet. Be the first to say something!